Our Activities
Face challenges and anticipate risks
The emergence of cross-border terrorist issues and growing economic interconnections challenge traditional strategies. To cope with these developments, governments are responsible for implementing complex, rapid and scalable responses.
Martel LTD supports decision-makers by providing them with its expertise, its network, and its knowledge of local realities. The missions we undertake are intended to serve the long-term interests of our clients.
A 5-step Approach
1. Contact
In order to offer you the best technical offer, we first establish initial contact with users: we establish an exhaustive diagnosis of the need, we clarify the issues, and formulate a preliminary offer.
3. Establishment of the contract
When contracting, Martel LTD, and its legal department, draw on their long experience in Africa to ensure that each clause complies with the national regulations in force.
2. Study of the conditions of use
We study the uses according to three aspects: the study of the missions dedicated to the equipment, the analysis of the operating environment and an exhaustive survey of similar equipment delivered over the past ten years.
4. Monitoring of advancements
After receipt of the equipment, constant monitoring during the first months of use is put in place: the Martel LTD teams ensure the proper training of operators, the adequacy of the equipment delivered with their use, and make any corrective measures to ensure complete customer satisfaction.
5. After-sales service and technical support
Martel LTD has an efficient, experienced and available after-sales service. Thus, our clients regularly renew their confidence in Martel LTD and engage in lasting and profitable partnerships for both parties.
Our Values
Quality
Building on the successes of the projects already carried out for our customers, Martel LTD and its collaborators have acquired a sense of the “fair” quality of products, in order to offer our customers a product that combines reliability and efficiency at a reasonable price.
Availability
Our teams guarantee you total availability for the success of your projects. We also adapt to any constraint or need that may arise during completion in order to allow each order to reach its goal.
Transparency
We provide you with comprehensive and high-quality information on the progress and implementation of the various projects. You thus keep control over the various actions to be taken and the outcome of your orders.